Each product page lists the motorcycle makes, models and years that the product is designed to fit. We recommend checking these details carefully before ordering. If you're unsure whether a product is suitable for your bike, please contact our customer service team and we'll be happy to help.

We strive for the perfect colour match for each and every one of our painted products. However, we do need to make our customers aware of the fact that our long experience in this field has taught us that it is impossible to guarantee a 100% colour match.

Fitting instructions can be found on the product page just below the product images and description.

Printed instructions should also be included with most items.

If none are showing and you need more information regards fitting please contact us we're happy to help.

Most of our products are supplied complete with everything required for fitting. However, some products, such as Puig levers, footpegs and bar end mirrors, may require additional adaptors or fitting kits, which are sold separately. Where additional parts are required, this will be clearly stated on the product page. We recommend checking the product description before ordering.

All parts are designed to fit the standard bike and are for normal road use only unless otherwise stated in the title and/or the listing itself.

Items listed as 'Unpainted' will have surface imperfections and therefore require preparation and primer prior to being painted. Whilst the majority of our unpainted items are supplied in black some may occasionally be produced in white.

Our comprehensive range of accessories are all available to view and purchase at our store in Gainsborough, Lincolnshire.

If you need to cancel or make changes to your order, please contact us as soon as possible, quoting your order number. We'll do our best to accommodate your request, but once an order has been despatched, we may no longer be able to make changes. The order would then be classed as a return and fall under our returns policy.

We have a trade counter where you can order and collect products at our warehouse in Gainsborough. The address and opening hours are in the footer below.

Yes a comprehensive list of our international dealers can be found here

We are currently directing trade applicants to this page where you can download and fill in an application form

We offer two choices for U.K. postage;

Standard postage is £4.99 and takes up to 5 working days from the date of despatch.

Express postage is £6.99 and takes up to 2 working days from the date of despatch.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. More shipping information can be found here

This depends on a couple of factors. Is the item in stock with us and where in the world are you located?

For items in stock with us delivery within the U.K. usually takes place within 5 working days. International deliveries will take longer.

For items out of stock at the time of purchase, despatch usually takes place  within 4 weeks from the date of the order. Then the shipping times above apply again.

We use a number of major delivery partners including Royal Mail, FedEx, UPS, DPD and Parcel Force. We are unable to confirm before shipping which courier will be used.

Once your order has been despatched, you'll receive a confirmation email containing your tracking information, where tracking is available. You can use this to follow your delivery's progress. If you haven't received your tracking details, please check your junk or spam folder before contacting us.

Yes however there are terms and conditions to returning items. Please read our refund policy before returning a product to us.

All Pyramid products come with a one year guarantee, subject to correct fitment and normal wear and tear. We will replace defective products within the first 30 days and repair or replace at our discretion after that. This does not affect your statutory rights.

If your item arrives damaged, faulty or isn't as expected, please contact our customer service team as soon as possible. Include your order number, a description of the issue and, where possible, some photographs. We'll investigate and help arrange a suitable resolution, such as a replacement, repair or refund, in accordance with your consumer rights.

On our website we accept all major debit and credit cards, Apple Pay, Google Pay, PayPal and you can also buy now pay later with Klarna.

We also have a store in Gainsborough, Lincolnshire where you can pay by credit/debit card or cash.